Resale of runs/spots
The Resale service is currently offered free of charge, with all financial transactions handled directly between the seller and the buyer. In the future, a dedicated resale marketplace will be introduced as a paid service.
The seller is fully responsible for ensuring that the resale is registered correctly. Devent support cannot be used to correct any mistakes made during the resale process.
Resale of individual entries is permitted under the following conditions:
The organizer allows resale
The event is fully booked on the relevant day
The resale is reported to Devent before the “Resale Deadline”
Only entries purchased at the standard price may be resold
Only entries purchased directly from Devent may be resold
Entries may be resold regardless of size, class, or run, as long as they are on the same day.
Resold entries are non-refundable, regardless of veterinary certificates, medical certificates, or other circumstances.
The seller must inform the buyer that:
Only entries purchased directly from Devent may be resold
Only entries purchased directly from Devent are eligible for a refund
How to complete a resale:
From the menu, select “Videresalg”.
Enter the buyer’s email address (the one linked to the buyer’s Devent account. If the buyer is unsure, they can check under “My Page” in the “Email” field) and click “Fetch buyer”.
If the email exists in Devent, the buyer’s name will be displayed, and an event selection box will appear.
If the name does not appear, there is no account associated with that email address. Please confirm the correct email with the buyer.
Note that the email input is case sensitive, so make sure it is entered exactly as registered.
Devent does not respond to inquiries about missing accounts.
Select the event for which you want to resell entries.
Choose the entry you want to sell.
Select the handler, dog, and run that the buyer is purchasing (only handlers and dogs from the buyer’s profile will be selectable). Specify the day and dog.
Check the box to confirm the resale and start the transfer process.
Finalization:
The resale will be completed within two business days.
Both the seller and buyer will receive an email when the transfer is complete.
If you are selling multiple runs to the same buyer, repeat steps 4 to 6 until all runs have been transferred.